A lot of the reason why I like Apple so much is because Microsoft just sucks so bad. In my experience with both, Apple comes out far ahead in terms of quality, ease of use and overall enjoyment of their products.
But that doesn't mean I think Apple is perfect. Far from it.
Recently it seems like quality control at Apple has been slipping, as evidenced, for example, by the myriad of little problems that the MacBook has had since its introduction in the middle of 2006. Nothing that has made headlines, but enough to aggravate users like myself and others nonetheless. Despite this, their market share has continued to soar, which is hardly an incentive for a company to start fixing things.
If that kind of trend were to continue, the fear is that Apple would devolve into just another Microsoft. Nobody wants that.
Apple just recently launched a new product called MobileMe, and so far its been a clusterfuck. A clusterfuck of headline proportions. Granted, up until today it was mostly just the blogs that were complaining, but now the Wall Street Journal has chymed in with a resounding thumbs down. And I couldn't be happier about it.
Hopefully, by demonstrating that it is imperfect, Apple will be more inclined to strive for perfection. Or at least stop making so many little mistakes.